5 Proven Strategies to Reduce Customer Churn Rate

first_imgTrends Driving the Loyalty Marketing Industry What Nobody Teaches You About Getting Your Star… Dmitry Dragilev is the founder of JustReachOut.io – a SaaS which has helped 5000+ startups and businesses get featured in press on an ongoing basis. He is also the founder of PRThatConverts.com course teaching entrepreneurs “how to do PR right” and occasionally takes on fun client projects through his consultancy, Criminally Prolific.Dmitry has spent over a decade in the world of marketing and PR and was previously a software engineer. He has published 1,500+ articles in the last decade and currently writes for Entrepreneur, Forbes, TheNextWeb, SmallBizTrends and Business.com as well as Moz Blog, Ahrefs Blog and many others. Dmitry loves working with customers looking to independently control their PR and is so proud of the entrepreneurs he’s taught to speak to journalists and focus on relationship building.When he’s not at his standing desk working beside his business partner and wife Corey, Dmitry can be found picking heavy things up and putting them down again at Crossfit or running alongside his toddlers scooting through the park. With This One Question, You’ll Never Need an Ic… Related Posts AI is Not the Holy Grail of Sales, at Least Not… Acquiring new customers may seem like the Holy Grail for most businesses. New customers can be most important for startups with tight budgets. When funds are limited, it’s understandable that you may believe only new customers will boost revenue as quickly as by increasing the customer base.The mistake that some businesses make is staying in “customer acquisition” mode forever.While acquiring new customers is crucial to growing any business, what many companies fail to realize is that this is only the first step towards building a successful enterprise. What’s just as, or perhaps even more critical, is customer retention. Failure to nurture new customers can quickly increase churn. So why in the world should businesses worry so much about churn in the first place?What’s wrong with focusing on attracting new customers who are also bringing in revenue?Several marketing studies that have been done show that losing existing customers costs a lot more than acquiring new ones. According to Harvard Business Review acquiring a new customer can cost anywhere from 5 to 25 times more than retaining an existing one.Another study by Frederick Reichheld of Bain & Company indicates that increasing customer retention by only five percent can generate more than a 25 percent increase in profit. Unfortunately, not many businesses consider the financial impact of a high churn rate. They keep focusing on putting in more time and money towards generating new leads and sales. As a result, they struggle just to survive, much less thrive.All studies indicate that putting the same time and effort towards keeping existing customers happy would be far more beneficial. And sustainable. Loyal customers bring in far more profits with much less energy. They are already familiar with your products and services. They trust you and are happy with your customer service.All of this puts them in a better mood to keep buying more from you. Happy customers bring in another significant benefit – they act as ambassadors for your company, bringing in new customers through word of mouth recommendations. You can’t beat that for free marketing. While it’s impossible to reduce churn rate to 0%, there are ways you can do to prevent and stop excessive customer churn.Here are five specific strategies which will help you reduce customer churn rates.# 1- Provide Stellar Customer Service. Always.You might say “Duh Dmitry, this is obvious!” Stay with me though, I promise this section will be valuable.Unsatisfactory service is the #1 reason why customers leave a company.With so many choices available today, customers refuse to compromise. And why should they? If they’re not happy with your service, they know they have plenty of other options to choose from.Consider this scenario – every time you lose a customer, it’s your competitor who scores one up on you, making them a little bit stronger. As they go from strength to strength increasing their loyal customer base with your ex-customers, your business will soon be left biting the dust.The good news is providing consistently outstanding customer services does not have to be overwhelming. It’s merely a lot of little things done right. Here are the ones I tend to focus on:Be Empathetic.Customers don’t want to be treated like just another account or statistic. They want to be recognized as the individuals that they are and feel like they are truly heard. Incorporate a culture of empathy among your employees involves.There is an excellent example from the interview with CultureAmp on Nextiva blog talking about the importance of empathy in customer service and how to train your staff to be more empathetic during your interactions with customers.Communicate regularly.Chances are you will only hear from a customer when they have a complaint about your product or service. Why wait for that to happen?Far better to be proactive and initiate conversations. This prevents small, manageable problems from blowing up into a full-scale disaster.You don’t necessarily need to have anything pressing to discuss.Kick it off with a welcome letter with details of who to get in touch with in case they need any help at all.Follow up with regular emails reminding them you are there to help.Regular communication tells the customer their welfare is top of your mind. It also allows you to recognize unarticulated needs and respond to recommendations.Personalize communication. Always address the customer by their name. It’s a small detail that makes a huge difference and goes a long way towards forging a stronger relationship with the customer. Make sure you understand which channels your customers prefer to receive communication on from your brand. In today’s day and age with so many telemarketing calls and cold emails, 89% of consumers prefer to use text messages to interact with businesses as primary means of communication. When you personalize your connections, be aware of the channel you’re using to communicate.Add value at every touchpoint.Think of every correspondence as an opportunity to reinforce the value propositions of your products and services. Explain how your offerings can continue to help a customer reach their goals. Helping a customer meet their goals will be a win-win for both you and your customer.Give top priority to addressing customer complaints.Bad news travels fast and can have a domino effect on your business. Losing one customer does not just translate to losing the business that that one customer brings in. It also means the loss of potential new customers. 67% of customer churn is preventable if firms resolve issues the first time they occur.Assigning your best employees to handle customer complaints ensures that all issues are resolved efficiently and immediately.Follow back after resolving a problem.You may think you’ve addressed the complaint and fixed the problem, but is the customer happy with the solution you’ve provided?Is it what they were looking for — is it what they want?Did the solution hold up, or did the problem recur?You’ll never know unless you follow up.Some customers may just give up after the first unsatisfactory experience. Instead of raising another complaint, they may find it easier to take their business elsewhere.#2 – Focus On Proper Onboarding, Education & Engagement.Just providing customers with a product, however good, is not enough if they don’t understand exactly how it works or the full potential of what it can do. Offering product demos, video tutorials and free pieces of training that highlight all the features of your products and services provides customers with better user experience.Proper onboarding focuses on improving customer experience and providing useful information to ensure the customer gets maximum value from their purchase. It also fosters an ongoing relationship with customers.The onboarding experience is a multi-step process that starts the moment you close the sale.Elements Of Saas Customer OnboardingQuicksprout University does an excellent job of taking onboarding to the next level by educating and engaging their visitors with more than 120 videos teaching them every aspect of online marketing.Proper onboarding supported by relevant education is integral to reducing customer frustration.#3 Listen To Your Customers.Two of the most accessible and most affordable ways to listen to your customers is by conducting surveys and soliciting feedback. Both of these strategies allow you to assess customer satisfaction and give you valuable insight into what areas you need to improve, or maybe even change.The key to a successful survey is to keep it as short as possible and easy to complete while asking the right questions.Good survey questions ask short questions that require the survey taker to tick a box with the right answer or give a yes or no answer.Good survey question “How well do our products meet your needs?”“On a scale of 0 to 10, how likely are you to recommend our products or services to others?”Bad survey question: “Are you happy with your purchase? If yes, tell us what you liked most about it. If no, tell us why not.”Customers are more likely to answer questions that require them to tick a box or answer ‘yes’ or ‘no’ rather than write out lengthy answers.#4 Reward Your Most Loyal Customers.Everyone looks forward to receiving gifts. Show customers you appreciate their loyalty by offering them generous gifts. It doesn’t cost much, but the rewards can be phenomenal.These examples demonstrate that rewards are very effective at accelerating business growth.Dropbox — Existing Dropbox users that procured new signups were rewarded with additional storage space. Their referral program earned Dropbox 4 million unique users in as little as 15 months. All new users got the same incentive on signing up, tempting them to stay on as loyal customers.Airbnb — Airbnb offered referrers $25 in travel credit for every new member that took their first trip. Hosting a guest for the first time earned them an additional $75 in travel credit. As a result, loyal Airbnb customers continued to stay loyal.Amazon Prime — This is one of the most widely known rewards programs in recent times. Amazon Prime members are rewarded with a slew of benefits, from special deals to free delivery.There are several different ways you can reward loyal customers:Set up loyalty rewards programs.Airlines and hotels keep their customers loyal by offering generous flier and loyalty miles. These work as a huge incentive to keep customers coming back for more.A successful loyalty rewards program should be relevant to your business and provide additional value over and above your primary offerings. Consider offering free access to a premium product even if only for a limited period. Gift cards and other freebies can also go a long way in making a customer feel appreciated, and more likely to stay around for more.Some ideas for you to consider:Celebrate customer milestones.Has a customer been with you five years or maybe even just three or two years? Show them you appreciate their business with a small gift, preferably something you know they’d love – tickets to the opera, a bottle of wine, or a swag bag with select branded items.A customer celebrating a milestone wedding anniversary may appreciate a complimentary meal for two at a swanky new restaurant.Offer discounts on recurring subscriptions or extensions.Resisting a good discount is hard. Even someone who may have been in two minds about renewing their subscription is sure to jump in and take you up on the offer.Host giveaways and contests.Whether it’s a camera for the best photograph in a specific category, or a laptop for the most creative flyer promoting your product, engaging customers in friendly competitions is a fun way to build stronger bonds and keep customers loyal.#5 Stay Abreast Of Market Trends In Your Industry.Every industry operates within its own unique dynamics. Understanding these industry-specific dynamics and staying on top of market trends allows you to compare your progress with that of your competitors.Monitor your competition closely. Developing a competitive monitoring strategy is vital to your business success.How are your competitors attracting new customers?What are they offering as bonuses or rewards to loyal customers?What is their churn rate?If your churn rate is higher than the average in your industry, it’s time to take stock, re-evaluate and adopt a new strategy that focuses more on keeping existing customers and less on acquiring new ones.Over to you.The writing is on the wall: Unhappy customers = Higher churn rate and Higher churn rate = Lower revenues and profits. We all understand this; it’s just a matter of getting up and doing something about the churn rate we all have with our businesses.It’s tempting to focus on inbound leads and just continue increasing traffic and conversion. If you have a leaky funnel and your customers churn at a higher rate then similar businesses in your niche you will end up working 3X as hard just to keep up with your competition.  You’ll have a heck of a time trying to outpace them.Churn rate is one of the most overlooked metrics and yet one of the most important ones to work on for your business.Over to you! I’d love to hear which one of these five tactics you plan on using in 2019. Tags:#churn rate#CRM#CRM startups#customer relationship#customer service Dmitry Dragilevlast_img read more

Dumaan dedicates pencak silat gold to family

first_imgLATEST STORIES Trump signs bills in support of Hong Kong protesters Dumaan is second of a brood of six. Their parents are rice farmers.He worked his way up all the way to the national team because of his impressive showing in the sparring sessions.FEATURED STORIESSPORTSSEA Games: Biñan football stadium stands out in preparedness, completionSPORTSPrivate companies step in to help SEA Games hostingSPORTSBoxers Pacquiao, Petecio torchbearers for SEA Games openingDumaan also competed in wushu and taekwondo but now prefers pencak silat where he won the gold medal in the tanding Class A for 45-kg-50kg division in the SEA Games.It was the Philippines’ first gold in the sport since 2005. NATO’s aging eye in the sky to get a last overhaul The Philippine pencak silat team will compete in Korea on Sept 21 for the third Asian Pencak Silat Championship.Sports Related Videospowered by AdSparcRead Next Robredo should’ve resigned as drug czar after lack of trust issue – Panelo Celebrity chef Gary Rhodes dies at 59 with wife by his side Lacson: SEA Games fund put in foundation like ‘Napoles case’ MOST READ Biggest Pogo service provider padlocked for tax evasion Hotel says PH coach apologized for ‘kikiam for breakfast’ claim NBA: Lamar Odom seeks 1-day contract, retirement with Lakers Don’t miss out on the latest news and information. Trending Articles PLAY LIST 00:50Trending Articles02:49World-class track facilities installed at NCC for SEA Games03:07PH billiards team upbeat about gold medal chances in SEA Games05:25PH boxing team determined to deliver gold medals for PH03:04Filipino athletes share their expectations for 2019 SEA Games00:45Onyok Velasco see bright future for PH boxing in Olympics02:25PH women’s volleyball team motivated to deliver in front of hometown crowd01:27Filipino athletes get grand send-off ahead of SEA Games00:36Manny Pacquiao part of 2019 SEA Games opening ceremony Dines Dumaan of the Philippines after winning the gold medal in the men’s tanding putra class A 45-50 kg division of the 29th Southeast Asian Games pencak silat competition Tuesday at the Kuala Lumpur Convention Center in Kuala Lumpur. CONTRIBUTED PHOTO/SEA GAMES POOLKUALA LUMPUR — The first thing 2017 Southeast Asian Games gold medalist Dines Dumaan wants to do when he returns to the Philippines is bond with his family back in Roxas City.“I dedicate my gold medal to my countrymen and then to my family,” said the 21-year old Dumaan, who is a full-time athlete after dropping out from college.ADVERTISEMENT View comments Ethel Booba on hotel’s clarification that ‘kikiam’ is ‘chicken sausage’: ‘Kung di pa pansinin, baka isipin nila ok lang’last_img read more

‘Point Penalty, Mr Federer’: How Roger Federer Lost Cool at Umpire During Shanghai Masters Quarters

first_img alexander zverevATP TourRoger FedererShanghai Masters First Published: October 12, 2019, 11:00 AM IST The 20-time Grand Slam champion Roger Federer is known for his cool demeanour on the court. While there are stories of Federer’s fiesty attitude early on in his career, once he developed a balanced and cool personality, he has been the good samaritan through most of his matches. Friday though was slightly different.Federer definitely could not play his best tennis against Zverev in the quarter-final on Friday and with the German on fire, Federer kept getting extremely frustrated at not being able to play at the level he’s used to. Federer whacked the ball a number of times whenever he missed the chance of winning the points but it all started to boil over from the time when the umpire did not inform Federer about getting the new balls in play.Federer usually changes his racquet when new balls are used but he missed the chance to do and was unhappy with the umpire.”I have got other issues man. I am sorry for that. Help me out. Just help me out,” Federer said.With Zverev continuing his good level of play, Federer’s frustration did not seem to go down at all and he took to speaking to the umpire once again.”Why are you not reminding me? It’s the one thing in the whole match that I expect from you.”80 per cent of you guys never remind me. Every time. I told you like 10 minutes ago. I always end up looking like a fool.”In the next game itself when Federer was serving a break down in the third set, the umpire decided to levy a point penalty on Federer for ball abuse after Federer threw a ball in the crowd.”Point deducted, Mr Federer” Not often you see this…#RolexSHMasters pic.twitter.com/cnsdwBQBMu— Tennis TV (@TennisTV) October 11, 2019 Federer was visibly annoyed and had a full fledged argument with the chair umpire. Here is what their conversation was like:Umpire: “It is maybe not with full power but it is hitting the ball out.Federer: “Well what’s the full reason?Umpire: “It was hitting the ball out of the court. That is somewhere. We might lose the ball there.Federer: “Do you not think we could get the ball back?Umpire: “We could. Before you hit the ball there and almost broke the zip and now this is the second time.Federer: “Why don’t you communicate with me at three-love so I know I’m at the edge?”Despite going a couple of break points down in that service game, Federer used his anger to play better, take that game and even smacked the ball in an overhead smash – legitimately killing the ball this time.However, Federer ended up losing the match 3-6, 7-6(7), 3-6.After the match, Federer even snapped at a reporter who asked him the reason for his anger over the umpire. “So you can write a tweet on me, yeah? Next question” Get the best of News18 delivered to your inbox – subscribe to News18 Daybreak. Follow News18.com on Twitter, Instagram, Facebook, Telegram, TikTok and on YouTube, and stay in the know with what’s happening in the world around you – in real time.last_img read more

Canada’s rugby team help recovery efforts in typhoon-hit Japan

first_imgSan Miguel trades Christian Standhardinger to NorthPort for Mo Tautuaa Matteo Guidicelli had saved up for Sarah G’s ring since 2014? Canada’s players huddle in a captain’s run training session at the Kobe Misaki Stadium in Kobe on October 7, 2019, on the eve of their Japan 2019 Rugby World Cup Pool B match against South Africa. (Photo by Filippo MONTEFORTE / AFP)MANILA, Philippines—Athletes star off the court too.That’s what Canada’s rugby team showed as members of the squad teamed up to help recovery efforts in Japan’s city of Kamaishi after the country was hit by Super Typhoon Hagibis over the weekend.ADVERTISEMENT This jewelry designer is also an architect Sports Related Videospowered by AdSparcRead Next Ethel Booba on SEA Games cauldron: ‘Sulit kung corrupt ang panggatong’ Drilon apologizes to BCDA’s Dizon over false claim on designer of P50-M ‘kaldero’ LATEST STORIES Rescue efforts underway as Typhoon Hagibis kills 11 in Japan PLAY LIST 03:03Rescue efforts underway as Typhoon Hagibis kills 11 in Japan00:50Trending Articles06:46Trough of ‘Hagibis’ to affect parts of Philippines – Pagasa02:11Makabayan bloc defends protesting workers, tells Año to ‘shut up’03:07PH billiards team upbeat about gold medal chances in SEA Games01:38‘Bato’ to be ‘most effective’ CHR head? It’s for public to decide – Gascon02:07Aquino to Filipinos: Stand up vs abuses before you suffer De Lima’s ordeal01:28Ex-President Noynoy Aquino admits contracting pneumonia00:45Aquino agrees with Drilon on SEA games ‘kaldero’ spending issue Duterte calls himself, Go, Cayetano ‘the brightest stars’ in PH politics Following the cancellation of their match in Kamaishi, @RugbyCanada players headed out to help with recovery efforts, showing the true values of the game. Amazing scenes and brilliant to see from the team. #RWC2019 pic.twitter.com/jdXQlyD2ZMFEATURED STORIESSPORTSGreatest ever?SPORTSFormer PBA import Anthony Grundy passes away at 40SPORTSSan Miguel suspends Santos, Nabong, Tubid indefinitely after ‘tussle’ in practice— Rugby World Cup (@rugbyworldcup) October 13, 2019 MOST READ Click here for more weather related news.” Don’t miss out on the latest news and information. With Rugby World Cup games cancelled including Canada’s match against Namibia due to the severe weather condition, the Canadians made sure to spend their time the best way they could.The squad’s act of kindness certainly didn’t go unnoticed with people, including Canadian Prime Minister Justin Trudeau, expressing their gratitude and commending the members of the team all over social media.True Canadian spirit from @RugbyCanada. We’re thinking of the victims and everyone in Japan who’s been affected by this devastating typhoon. https://t.co/9ppIxkUslp— Justin Trudeau (@JustinTrudeau) October 13, 2019ADVERTISEMENT DTI creates Marahuyo, a luxe Filipino fashion brand for global buyers Becoming his own man Canadian vaping study details danger from ‘popcorn lung’ chemical View commentslast_img read more

PM asked me ‘Maarogi to nahi’: Sakshi Malik on her meeting with Narendra Modi

first_imgSakshi Malik has been on the road ever since she returned home from Rio de Janeiro on August 24. (PM Narendra Modi meets Sindhu, Sakshi, Dipa and other athletes)The Olympic bronze medal was the biggest achievement of her career so far but the Rajiv Gandhi Khel Ratna award also came as a welcome news to her.On Sunday, Sakshi met Prime Minister Narendra Modi, a day before she was to receive the Khel Ratna from the President. (Read: Rio heroes honoured, Tendulkar presents BMW cars to athletes)”Unhone (Modi) mujhse poocha ki ‘Maarogi toh nahi’ (He asked me hope I won’t hit him),” Sakshi recalled her conversation with the PM.So what was Sakshi’s response? “I told him ‘Sir I am wrestler only when I am on the mat but outside it, I am just like any other girl’,” said the Rohtak girl, who became the first Indian female wrestler to win an Olympic medal. You are an inspiration for so many people @SakshiMalik. Keep making us proud with your achievements. #Rio2016 pic.twitter.com/aguBH7RhCg Narendra Modi (@narendramodi) August 28, 2016Sakshi is tired with the number of felicitations she has been through and it is evident on her face as well. But she is not complaining and tries to get naps in between those events.It’s been a memorable journey in the last 10 days for her and the accolades haven’t stopped pouring in.In the morning on Sunday, she met Sachin Tendulkar in Hyderabad and was gifted a BMW X1.advertisement”Obviously, it’s great to meet all these legends of sport like Sachin sir and Sehwag sir. I am enjoying but soon I will be back to my training and will continue to do what I do best,” she said.last_img read more

India will be back in AIBA fold this year: AIBA VP Tanner

first_imgBy Poonam Mehra New Delhi, Sep 27 (PTI) The days of turmoil in Indian boxing are over and the newly-elected federation will be welcomed into international fold this year itself, said AIBA Vice President Edgar Tanner expressing confidence that the countrys administrative revival will stand the test of time. Speaking to PTI after completing his duties of being the International Boxing Association (AIBA) observer at the Boxing Federation of India (BFI) elections on Sunday in Mumbai, Tanner said he would be heading back a satisfied man. “My report to AIBA is certainly going to be very positive because the elections were conducted competently. I am anticipating that the new federation will be given AIBA affiliation this year itself,” Tanner said. Businessman Ajay Singh was elected President while Jay Kowli was voted to the Secretary Generals office in polls conducted under the watchful eyes of not just an AIBA observer but also one from the Sports Ministry. “I think a very promising start has been made in Indian boxing and I am confident that the new federation would be capably run,” Tanner, who is an Australian, said. BFI takes over from Boxing India, which was formed in 2014 and dissolved in 2015 following a revolt by the state units. Originally, the sport was administered by the Indian Amateur Boxing Federation which was terminated owing to “manipulation of elections”. Asked if he feels the body formed this time would be able to sustain, Tanner said, “Oh absolutely, the competent manner in which the elections were conducted showed that the body would be run well. And I shall be reporting precisely this to AIBA.” The AIBA and the Sports Ministry might have given a thumbs up to the polls but the Indian Olympic Association did not send its observer despite requests from both AIBA and the International Olympic Committee. Tanner said he would not comment on the IOAs decision. “I am repeating myself that the elections were conducted satisfactorily and even though I do not wish to get into what is essentially an internal matter in India, I do hope that all stakeholders will understand the views expressed by the member state units of BFI. It is a legitimate body and I hope it gets a chance to work credibly,” he said. The administrative mess in Indian boxing dates back to 2012 when the erstwhile Indian Amateur Boxing Federation (IABF) was terminated for “manipulation in elections”. The body that took charge after two years of turmoil was Boxing India but could not carry on for even a year and was dissolved in 2015 following a revolt by the state units. The logjam took a massive toll on the sport and there has been no National Tournaments in the period. The boxers have also been denied exposure in most of the training-cum-competition tournaments, which were a major contributor in their success in the 2008 and 2012 Olympics. Only three men managed to make the cut for the Olympic Games in Rio last month and none could fetch a medal, while none of the women boxers could even make the cut for the showpiece event. PTI PM CM CMadvertisementlast_img read more

Why I disagree with Gautam Gambhir’s views on snapping sporting ties with Pakistan

first_imgGautam Gambhir in an interview to India Today has suggested that there should be no sport whatsoever with Pakistan. He has even suggested that actors, who are in favour of any kind of engagement with Pakistan, are wrong and are saying what they are because they have not lost a dear one.First things first — I consider this to be Gautam’s personal opinion and in that sense respect his sentiments. However, I disagree with what he has said. And here’s why.The Indian hockey team is playing Pakistan in Kuantan, Malaysia on Saturday in the Asian Champions Trophy. Taking off from Gautam does it make the Indian hockey team any less nationalist or any less patriotic just because they are playing Pakistan? Should engagement not be an individual choice and just because they will be playing Pakistan they are surely not any less Indian! (India-Pakistan women series in doubt, India’s World Cup qualification under threat)In the absence of any clear pronouncement by the government of India on sporting and cultural ties with Pakistan, there is very little the hockey or for that matter the cricket team can do. If I understand right the India vs Pakistan match in the Champions Trophy in England in June 2017 is also going ahead and the BCCI did not do anything in the recently-concluded ICC meeting in Cape Town to suggest that India wouldn’t be playing in that match. (Pakistan sponsor of terrorism, no question of playing cricket with them: Anurag Thakur)ICC Director David Peever is on record stating that the match is going ahead as planned. Now if Gautam is selected in the Indian team for the Champions Trophy will he play against Pakistan or not? Will he then state that playing Pakistan is wrong and withdraw from the match? Will that not be an anti-Indian stand in some sense? Letting the team down when the country needs him to do national duty?advertisementIn the absence of a stated government policy, sports teams have very little choice but to follow international sports calendars. All they can do is give their best in beating Pakistan in what is a highly charged encounter. But to state that they are wrong in playing, as is implied in this instance, is more a radical nationalist stand bordering on jingoism than anything else. Did Gautam for that matter stop playing Pakistan in the aftermath of 26/11 and does that make him any less patriotic than he is now? As ambassadors who people listen to, it is important our sports stars take a stand and in that sense Gautam’s statements are indeed welcome. At the same time we need to be measured and realistic and think things through a little more which I dare say has not been the case in this instance.last_img read more

French Open: In-form Stan Wawrinka takes on outsider Jozef Kovalik

first_imgThird seed Stan Wawrinka, the 2015 French Open champion, will be hoping his good claycourt form will spill over into the French Open first round when he takes on rank outsider Jozef Kovalik of Slovakia on Tuesday.Swiss Wawrinka enjoyed the best possible preparation for the French Open by claiming the title on Geneva’s clay courts last week, and is the clear favourite against the 152nd-ranked player in the world.Local hero Jo-Wilfried Tsonga, who also warmed up for the French Open in perfect style by securing his maiden claycourt title in Lyon, takes on world number 91 Renzo Olivo from Argentina.Moody Australian Nick Kyrgios, who is struggling with hip and shoulder injuries, has been receiving daily treatment ahead of his first-round match against experienced German Philipp Kohlschreiber.The 22-year-old firebrand, seeded 18th at Roland Garros, pulled out of the Rome tournament and was eliminated in the first round in Lyon last week.His Australian friend Thanasi Kokkinakis has a tougher task ahead when he faces eighth seed Kei Nishikori.Britain’s Johanna Konta, the seventh seed, meets Taiwan’s Su-Wei Hsieh, knowing full well that the women’s draw lacks several big names including Maria Sharapova, Viktoria Azarena and world number two Venus Williams.Men’s top seed Andy Murray, Konta’s compatriot, starts his tournament straight after her match, against Russia’s Andrey Kuznetsov.last_img read more

10 months agoLille inform Chelsea, PSG they’re ready to sell Thiago Mendes

first_imgLille inform Chelsea, PSG they’re ready to sell Thiago Mendesby Paul Vegas10 months agoSend to a friendShare the loveLille have informed Chelsea they’re prepared to sell Thiago Mendes next month.Last summer, Chelsea asked Lille to keep them informed of the Brazilian’s situation with the view to bringing him to England.RMC says Lille have told suitors they’re prepared to sell Thiago Mendes in January.Chelsea are in contact, along with Wolfsburg and Schalke 04.PSG are also interested in the midfielder, who they see as a replacement for contract rebel Adrien Rabiot. TagsTransfersAbout the authorPaul VegasShare the loveHave your saylast_img read more

Report: Atletico 2-1 Juventus

first_imgJoao Felix showed why Atletico Madrid were happy to pay €126million to sign him with a hand in both goals as the Rojiblancos beat Juventus 2-1 in the International Champions Cup.In a repeat of last season’s thrilling Champions League round-of-16 tie that Juventus won 3-2 on aggregate, Atletico took a measure of revenge in an entertaining encounter at the Friends Arena in Stockholm, where Thomas Lemar turned Joao Felix’s volley into the net to give Diego Simeone’s men the lead.The pair combined again for Atleti’s second, which was scored by teenage sensation Joao Felix, whose performance full of energy and flair will have delighted his coach. Article continues below Editors’ Picks Emery out of jail – for now – as brilliant Pepe papers over Arsenal’s cracks What is Manchester United’s ownership situation and how would Kevin Glazer’s sale of shares affect the club? Ox-rated! Dream night in Genk for Liverpool ace after injury nightmare Messi a man for all Champions League seasons – but will this really be Barcelona’s? The result rounded off a satisfying pre-season for Atletico, who beat rivals Real Madrid 7-3 earlier in the ICC, while Juve coach Maurizio Sarri gave Paulo Dybala a run out after his mooted move away from the club failed to transpire.PureTalent pic.twitter.com/I6etpBQVyX— Atlético de Madrid (@atletienglish) August 10, 2019Giorgio Chiellini’s close-range volley was turned over the bar by Jan Oblak, who got down well to make a one-handed save, and Cristiano Ronaldo fired over the crossbar from the edge of the box as Juventus enjoyed a positive start.But Atletico punished the Bianconeri’s wastefulness after 23 minutes when Joao Felix met Kieran Trippier’s cross with a side-footed volley that deflected off Lemar’s thigh on its way past Wojciech Szczesny and into the net.The lead lasted just six minutes as Khedira capitalised on some hesitant Atletico defending and sent a low drive into the bottom corner of Oblak’s net, with Douglas Costa’s step-over helping to distract the goalkeeper.Lemar returned the favour to Joao Felix just after the half hour, floating a weighted pass into the box where the teenage forward slid in ahead of Matthijs de Ligt to score with a half-volley from 12 yards.After Costa hit the outside of the post with a low drive early in the second half, Adrien Rabiot went even closer, crashing a thunderous effort against the upright from 20 yards.Mario Mandzukic played in Dybala for a chance in the box 13 minutes from time but his deflected shot was saved at full stretch by Oblak, meaning Atletico entered the new season on a winning note. read morelast_img read more

Four-Star WR Picked 17th Overall In MLB Draft

first_imgGeneral view of Kenan Stadium.CHAPEL HILL, NC – NOVEMBER 05: General view of the game between the North Carolina Tar Heels and the Georgia Tech Yellow Jackets at Kenan Stadium on November 5, 2016 in Chapel Hill, North Carolina. (Photo by Grant Halverson/Getty Images)Oklahoma quarterback Kyler Murray garnered the most headlines, but he wasn’t the only college football player selected in the first round of the MLB Draft tonight. A four-star wide receiver is off the board as well.Jordyn Adams, a four-star wide receiver prospect slated to suit up for North Carolina this fall, was picked 17th overall by the Los Angeles Angels. That is eight picks after Murray went to the Oakland Athletics.Adams is a top-60 football recruit with a bright future on the gridiron. He is committed to UNC to play both sports.However, it might be tough for him not to sign with the Angels.The signing bonus for the 17th pick is over $3 million.Big time UNC football recruit Jordyn Adams of Green Hope HS goes 17th overall to the Angels in the MLB draft. That puts him in line for a roughly $3.5M signing bonus and a tough decision about his athletic future.— Mark Armstrong (@ArmstrongABC11) June 5, 2018Adams could potentially play both sports, but that’s up to the Angels if they are comfortable letting him do that.Otherwise it will have to be one or the other.The 2018 MLB Draft will continue tomorrow.last_img read more

Delighted to have Vijay Shankar in India’s World Cup team: Virat Kohli to India Today

first_imgDelighted to have Vijay Shankar in India’s World Cup team: Virat Kohli to India TodayVijay Shankar was preferred over Ambati Rayudu in the 15-man India World Cup squad, which was announced on Monday.advertisement India Today Web Desk KolkataApril 18, 2019UPDATED: April 18, 2019 15:16 IST Vijay Shankar’s ability to contribute with the bat, ball and on the field worked in his favour (PTI Photo)HIGHLIGHTSVijay Shankar was preferred over Ambati Rayudu in India’s 15-man World Cup squadShankar is expected to fill the No.4 slot in the Indian batting lineupThe Tamil Nadu cricketer has scored 165 runs in 9 ODIs for India at an average of 33Vijay Shankar’s inclusion in the Indian team for the upcoming World Cup may have raised a few eyebrows but captain Virat Kohli has complete faith in the the all-rounder’s abilities and is confident that the Tamil Nadu cricketer will be a huge asset to the team in the showpiece event in England and Wales.Vijay Shankar was preferred over Ambati Rayudu in the 15-man squad, which was announced on Monday. Chief selector MSK Prasad justified Shankar’s selection by saying that his ability to contribute with the bat, ball and on the field worked in his favour.India captain Virat Kohli reiterated Prasad’s sentiments and added that he is very excited to have Shankar in the squad, who is expected to fill the No.4 slot in the batting lineup.”Vijay Shankar brings in a lot to the team and hence, I am delighted to have him,” Virat Kohli told Boria Majumdar, Consulting Editor Sports India Today Group.A Billion are pinning their hopes on him. He says he is in the best space possible. Fully satisfied with the team he has. Says he always knew @msdhoni is the glue. Loves the collective excitement he senses in the team. @imVkohli in English and Hindi on @IndiaToday @aajtak pic.twitter.com/k5bMLGXvA4Boria Majumdar (@BoriaMajumdar) April 18, 2019Vijay Shankar’s impressive performances with the bat gave India a bit of confidence in the lead up to the World Cup.Shankar has performed well in the limited opportunities that he has got in the one-day side so far, scoring 165 runs from 9 matches at an average of 33 and a strike rate of over 96.advertisementApart from his ability with the bat, Shankar is also a handy medium fast bowler with a decent economy rate of 5.61. He is also a terrific fielder who can be stationed in the inner circle as well as the outfield in limited-overs cricket which is why he was picked over the 33-year-old Ambati Rayudu, who has been far from impressive with the bat this year for Team India.The Hyderabad veteran made a strong comeback to the limited-overs Indian team in 2018. He amassed 392 runs, including a century and three fities, in just 10 innings at an impressive average of 56.00. However, in 2019, Rayudu has scored just 247 runs from 10 matches at a below-par average of 30.87.Rayudu has been struggling to get going in IPL 2019 as well. The CSK batsman has scored just 138 runs from 8 matches at a paltry average of 19.71.Shankar on the other hand, is a highly-rated cricketer who has come up the ranks quickly in domestic cricket and has forced his way into the Indian team with consistent performances.Also Read | Ordered 3D glasses to watch World Cup: Tweets Rayudu after exclusionAlso Read | Team India may use Vijay Shankar as surprise element at No.4 in ICC World CupAlso Read | Ravi Shastri wanted 16-man World Cup squad, says excluded shouldn’t lose heartAlso Read | 7 first-timers, 2 World Cup-winners in India’s World Cup 2019 squadFor sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byrohan sen Tags :Follow Vijay ShankarFollow Virat KohliFollow Team IndiaFollow India world cup squadFollow 2019 Cricket World Cuplast_img read more

Juventus appoint Maurizio Sarri as new manager

first_img Next Reuters New DelhiJune 16, 2019UPDATED: June 16, 2019 21:41 IST Juventus has appointed Maurizio Sarri on a 3-year contract (Reuters Photo)HIGHLIGHTSMaurizio Sarri joins Juventus on a 3-year contractSarri had told Chelsea about his desire to return to his native countrySarri helped Chelsea win the Europa League and finish 3rd in Premier League 2018-19Serie A champions Juventus appointed Maurizio Sarri as their new coach on Sunday, hoping that his ambitious possession-based game would extend their dominance of Italian football and bring them European silverware.British media reported Juventus agreed a compensation fee with Chelsea in excess of 5 million pounds ($6.30 million) for Sarri, who joins the Italian giants on a three-year contract.Sarri was at Chelsea for just one season, where he won the Europa League — the first major trophy of his career — and led them to a third-placed finish in the Premier League.On paper it was a commendable feat, but it was a rocky campaign for the former Napoli boss whose team never seemed to fully adapt to his so-called “Sarri-ball” system.”In talks we had following the Europa League final, Maurizio made it clear how strongly he desired to return to his native country, explaining that his reasons for wanting to return to work in Italy were significant,” Chelsea director Marina Granovskaia said in a statement.”He also believed it important to be nearer his family, and for the well-being of his elderly parents he felt he needed to live closer to them at this point.”The chain-smoking 60-year-old coach replaced the phlegmatic Massimiliano Allegri who won five successive Serie A titles in as many seasons in charge — extending Juve’s run to eight in a row — plus the Coppa Italia four times. He also led them to two Champions League finals.NAPOLI CONNECTIONThe move is likely to infuriate supporters at Napoli, where Sarri spent three seasons and turned them into the team most likely to threaten Juve’s dominance.advertisementNapoli finished as runners-up twice and third place once under Sarri’s leadership and achieved a club record 91 points in the 2017-18 when they came agonisingly close to snatching the title — even beating Juve 1-0 in Turin towards the end of the season.Juventus seemed to lack a recognisable playing style under Allegri, a pragmatic coach who last season fielded 38 different lineups in 38 league matches.That will not be the case under Sarri, who turned Napoli into the most eye-catching Serie A side with their complex passing movements.His style, however, makes huge demands of the players and Sarri was also criticised at Napoli over his failure to rest players, something which could prove a problem at Juventus who have more strength-in-depth and will be battling on two fronts.He will also have to find a way of incorporating Cristiano Ronaldo into his team. The 34-year-old, with two years of his Juventus contract still to run, is still lethal in small bursts but not able to maintain such a high tempo over 90 minutes.A former bank employee, Sarri never played football professionally and made his Serie A coaching debut at the age of 55 with Empoli after winning promotion with them in 2014.Known as “Mr 33”, because he reputedly thought up 33 different plans for setpieces, Sarri quickly innovated at Napoli by using a drone to film training sessions from above.Sarri began coaching amateur teams back in the 1990s, managing to combine his hobby with a banking career that took him to the United Kingdom, Germany, Switzerland and Luxembourg.He coached 16 different sides in the lower division of the Italian league before finally reaching Serie A with Empoli.Also Read | Eden Hazard fuels ‘Galacticos’ expectations at Real MadridAlso See:For sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byAkshay Ramesh Tags :Follow Maurizio SarriFollow JuventusFollow ChelseaFollow Juventus football team Juventus appoint Maurizio Sarri as new managerMaurizio Sarri, who has left Chelsea after just one year with the Europa League champions, has joined Juventus on a three-year contract. advertisementlast_img read more

Punjab Minister orders probe into alleged delay on Harbhajan Singh’s Khel Ratna snub

first_img Press Trust of India ChandigarhJuly 31, 2019UPDATED: July 31, 2019 19:54 IST Harbhajan Singh’s Khel Ratna snub (IANS photo)HIGHLIGHTSHarbhajan Singh requested Punjab Sports Minister to re-send his application for next yearThe off-spinner’s nomination for Khel Ratna award has been rejected by the Ministry of Youth Affairs and SportsHarbhajan claimed he had timely submitted his form for the nomination to Punjab Sports departmentThe Punjab government has ordered an inquiry into the allegations levelled by veteran India player Harbhajan Singh that delay in paperwork on the part of state’s sports department was the reason for not getting prestigious Khel Ratna Award.The off-spinner’s nomination for Khel Ratna award has been rejected by the Ministry of Youth Affairs and Sports (MYAS) on grounds that his documents reached late.Harbhajan requested Punjab Sports minister Rana Gurmit Singh Sodhi’s intervention in the matter and the minister subsequently ordered a probe into the alleged delay in sending his documents to the centre.”I have ordered an inquiry into the matter. The director (Sports) has been tasked to carry out the inquiry,” Punjab Sports Minister Rana Gurmit Singh Sodhi told PTI Wednesday.In a video uploaded on his twitter handle, Harbhajan claimed he had timely submitted his form for the nomination to Punjab Sports department for the award.”I have come to know through media that a file recommending my name for Rajiv Gandhi Khel Ratna award sent by Punjab government to the Centre has been rejected with the reason being that papers reached very late,” Harbhajan said.”I have come to know that because of delay, my nomination will not be considered for this award this time and because of which I will not get this award,” he rued.Harbhajan claimed that he furnished the relevant documents on March 20 but now he understands that there was a delay in sending his papers to the centre that ultimaely led to his rejection.advertisement”As far as I (can) recollect, I submitted papers on March 20 with your (Sodhi) office and this form was supposed to reach Delhi within 10-15 days and why it was not submitted timely. Had this form submitted timely, I probably would have got the award this year which comes as a motivation and encouragement for any sportsperson,” he further said.The cricketer, who is the third highest wicket taker for India in Test cricket requested the minister to re-send his application for next year.”If such delays continue to take place then players will lag behind which is not right and I hope you (Sodhi) will take action on it and forward my nomination again to the government of India,” said Harbhajan.Read more | Jofra Archer misses out as England announce squad for opening Ashes TestAlso see:For sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byNitin Kumar Tags :Follow Harbhajan SinghFollow Punjab governmentFollow Khel RatnaFollow Rajiv Gandhi Khel Ratna Award Punjab Minister orders probe into alleged delay on Harbhajan Singh’s Khel Ratna snubHarbhajan Singh requested Punjab Sports minister Rana Gurmit Singh Sodhi’s intervention in the matter and the minister subsequently ordered a probe into the alleged delay in sending his documents to the centre.advertisementlast_img read more

OVL OIL partners agree to invest 20 bn in Mozambique LNG project

first_imgNew Delhi: ONGC Videsh Ltd, Oil India Ltd and their Indian as well as foreign partners have agreed to invest $20 billion in constructing a gas liquefaction and export terminal in Mozambique to monetise vast offshore natural gas reserves they had found. In separate but almost identical regulatory filings, Oil and Natural Gas Corp (ONGC), and Bharat Petroleum Corp Ltd (BPCL) said their subsidiaries along with Anadarko Petroleum of the US has taken a final investment decision (FID) for Area-1 Mozambique LNG project. Also Read – Maruti cuts production for 8th straight month in SepThe project will initially consist of two LNG trains with a total nameplate capacity of 12.88 million tonnes per annum. Feedgas will come from the Golfinho/Atum field in Offshore Area 1. To be built on the Afungi peninsula in Cabo Delgado province, the project will also involve the construction of associated infrastructure, storage tanks, and export jetty facilities. The LNG project will be fed with nearly 100 million cubic feet of natural gas a day from the Golfinho/Atum fields in the Rovuma Basin, which are set to be developed as part of the Offshore Area 1 gas project. Also Read – Ensure strict implementation on ban of import of e-cigarettes: revenue to CustomsThe project commissioning is planned for 2024. “OVL, a wholly owned subsidiary of ONGC, the national oil company of India, announces that Rovuma Offshore Area-1 consortium has taken an FID for the two trains Golfinho/Atum Mozambique LNG Project,” the company said in the filing. “Mozambique LNG project will be the first onshore LNG facility in Mozambique consisting of initial two LNG trains with a total nameplate capacity of 12.88 million tonnes per annum supported by the development of the Golfinho/Atum fields located offshore entirely within Area-1.” OVL holds 16 per cent interest in Mozambique Rovuma Area-1 offshore project, while OIL holds 4 per cent stake. Bharat PetroResources Ltd, a unit of BPCL, holds 10 per cent interest in the project that is operated by Anadarko, which holds 26.5 per cent interest. Japanese company Mitsui has 20 per cent stake, Mozambique’s state energy company ENH has 15 per cent interest and the remaining 8.5 per cent is with Thailand’s PTT. Anadarko and its partners have locked in long-term sales and purchase agreements (SPAs) from the project for a total of 11.1 million tonnes per year. They include SPAs with Tokyo Gas, Centrica, Shell, China’s CNOOC, France’s EDF and Indonesia’s Pertamina, among others. “Additionally, the project will have a significant domestic gas component for in-country consumption in Mozambique to help fuel the economic development,” the OVL filing said. “The FID signifies that the Golfinho/Atum Mozambique LNG project will now advance to the construction phase.” Anadarko has agreed to be taken over by fellow US independent Occidental Petroleum. Once that deal goes ahead, Occidental has agreed to sell Anadarko’s sub-Saharan African upstream assets, including the Mozambique LNG project to French oil giant Total SA in a $8.8 billion deal. The transaction, which is contingent upon Occidental completing its acquisition of Anadarko, is expected to close in 2020. Anadarko has awarded TechnipFMC the engineering, procurement, construction and installation (EPCI), worth more than $1 billion, of the subsea hardware system for the Golfinho/Atum development. Under the contract, TechnipFMC alongside its consortium partner Van Oord will carry out the offshore installation scope.last_img read more

Indigenous peace group set up to track Cardston incidences

first_imgHolly MooreAPTN NewsA collective called the Niitsitapi Peace Camp say they set up a tipi site in June this year to keep track of racism experienced by Indigenous people in Cardston. They say the A&W incident is just one example of the many they are gathering weekly.“We put up the camp to address the racism and discrimination in the town of Cardston. We are documenting it,” said camp member Kim Weasel Fat. “We don’t have a physical camp anymore but we are working on a strategic plan and next steps.”Stewart Brown Weasel is one of the group members who spoke to APTN National News. As a collective, the camp does not have a central spokesperson or leader.Brown Weasel said he is surprised at how little has changed in the 20 years he has lived in the area.“it has gotten worse,” he said. “That is why we are bringing awareness.”Other group members are Roger and Annette Young Pine. Russell Running Bird and Delcy Healy.Since the peace camp started, member Shauna Fox says that there is a sense of pride in the community.“They are standing up to the racism now, instead of just letting it go like it was normalized behaviour,” she said. “We aren’t only a place to report, we have sharing circles so it is restorative, healing.”last_img read more

EHF EURO 2014 TOP SCORERS Nyokas and Sigurdsson lead

The Round 1 of the Men’s EHF EURO 2014 is behind us. There were no so many interesting matches. Situation is much tighter on the TOP scorer list:TOP 7:1 Alix Nyokas – France – 9 goals1 Gudjon Valur Sigurdsson – Iceland – 93 Kim Ekdahl You Rietz – Sweden – 73 Michaël Guigou – France – 73 Kristian Kjelling – Norway – 73 Kiril Lazarov – Macedonia – 73 Robert Weber – Austria – 7 ← Previous Story SOME PEOPLE CALL HIM A “CAT”: Amazing save by Darko Stanic! Next Story → No winner between Hungary and Iceland! EHF EURO 2014 read more

WWE UK Championship Special listed to air this Thursday (May 18)

first_img Miz and Mrs. Season One coming to the WWE Network Friday, September 20 Bully Ray Calls Out Ring Of Honor Fan On Twitter Now Playing Up Next Seth Rollins Defends WWE On Two Separate Occasions Now Playing Up Next Videos Articles The WWE Network schedule is currently listing the WWE UK Championship Special as airing this Thursday night (May 18) starting at 8:00 p.m. Eastern (7:00 CT).The special is listed to run from 8:00-9:30 p.m. ET according to the network schedule.It doesn’t appear WWE has officially started advertising the air date as of this weekend.As reported earlier, Jim Ross and Nigel McGuinness will handle commentary for the shows.Recommended videosPowered by AnyClipBully Ray Calls Out Ring Of Honor Fan On TwitterVideo Player is loading.Play VideoPauseUnmuteDuration 0:30/Current Time 0:04Loaded: 100.00%0:04Remaining Time -0:26 FullscreenUp NextThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.Replay the list Ronda Rousey On WWE: I Love This Job, But I Dont Need It Adam Martin RELATED ARTICLESMORE FROM AUTHOR Roman Reigns is in Remission WhatsApp Now Playing Up Nextcenter_img SPOILERS: 9/1 NXT UK TakeOver Cardiff Fallout TV Tapings to air on WWE Network WWE NXT Results – 9/11/19 (Last episode before the USA Network move, Ripley vs. Baszler) Pinterest Now Playing Up Next Now Playing Up Next Ronda Rousey Highlighting WWEs Problems Twitter Facebook Velvet Sky Google+last_img read more

3 dead, others injured in multicar crash near Warm Springs

first_imgWARM SPRINGS, Ore. — Three people have died in a multivehicle crash on the Warm Springs Indian Reservation.Oregon State Police Lt. Cari Boyd says a car traveling west on U.S. Highway 26 struck the back of another vehicle, sending it into the eastbound lane, where it collided with a van.Two people in the vehicle pushed into the van’s path died at the scene Monday: 37-year-old Adam Clausen and 39-year-old Shannon O’Leary, both of Portland. A 4-year-old child in that vehicle survived with minor injuries.The van driver heading east also died at the scene. Boyd identified him as 34-year-old Robert Burke of Reno, Nevada. His two passengers, one of whom is a 22-month-old child, were taken to a Bend hospital for treatment of injuries not considered life-threatening.last_img read more