Jagdeo says he was not granted enough time to consult on COP selection

first_img– Says President had “specific reasons” for not choosing RamnarineNow that a substantive Commissioner of Police (COP) has been appointed in the person of Leslie James, Opposition Leader Bharrat Jagdeo has said he has neither an adverse nor positive opinion of the selection, since he was not granted enough time by the President to consult.“This impeded on my constitutional authority,” he said, noting that he brought that to the President’s attention on Thursday when he met with him at State House.According to Jagdeo, he was assured that measures would be put in place to safeguard against a recurrence of correspondences being delayed.Jagdeo recalled receiving a call from the President inviting him to a meeting, which he agreed to attend. On Tuesday, he received a correspondence from the President, in which Article 2:111 of the Constitution of Guyana was cited.“Having received the correspondence on Tuesday, looking at it, I realised thatPresident David Granger, Opposition Leader Bharrat Jagdeo, and Attorney General Basil Williams met on Thursday at State Housepursuant to the Constitution and the constitutional definition of meaningful consultation, the President had not met that definition; and I caused a letter to be sent to his office, pointing this out to him — that he needed to indicate who is going to fill what posts is required by the constitution,” Jagdeo recounted.Further, the Opposition Leader said, on Thursday morning he received a letter from the President, in which he indicated that James would be the new Commissioner of Police.“He wanted him to be the Commissioner of Police, since, having received that — although I was hoping to get it in advance, so I could have solicited a more informed view about the candidate, or his nominee — nevertheless, I attended the meeting, because I wanted to ensure I fulfilled my constitutional role, and this matter had been pending for a very long time, and I think it’s important that we get people to full substantive posts,” Jagdeo explained.During the meeting, the President indicated his preference, according to Jagdeo. At that time, the Opposition Leader said, he used the opportunity to ask several questions, and raise concerns about the lateness of the correspondence and how it impeded his ability to have some form of consultation with others about the potential of the nominees.He said, “The President undertook that in future there would be a long enough lead time to avoid the occurrence or the recurrence of such a situation, because I said it does impede or this — impeded on my constitutional authority to considerPresident David Granger and Attorney General Basil Williams during the consultation with Opposition Leader, Bharrat Jagdeo and Member of Parliaments, Irfaan Ali and Gail Teixeira on Thursdaythe matter carefully and talk to others.”Jagdeo told media operatives that he has heard from various people at various points in time about the individuals (nominees). “And I do know many of them, because they have been in the Force for quite a long time, and I did not intend to raise rumours or conversations that people shared with me that can’t be substantiated by evidence at consultation, because I would do injustice to the individuals concerned,” he added.Selection processThe Opposition Leader further argued that the President did not have an adverse position to any of the nominees, because he did not have a chance to go through the process; so he went a bit further to find out from him the process that led to his decision.“So he said to me that the test was a basic test, that it was designed for Grade 6. He asked the Ministry of Education to design a test for Grade 6, and that he will share with me some of the basic things, that it was more just of an assessment of general knowledge,” Jagdeo explained.The process was conducted by the President, Attorney General Basil Williams, and Public Security Minister Khemraj Ramjattan.Jagdeo further noted that Granger explained that the assessment was not “pitched at a level to disqualify” nominees, but to gather information on their “general knowledge.”Meanwhile, President David Granger has said he has “specific reasons” for not choosing former Acting Police Commissioner David Ramnarine for the Top Cop position.He nevertheless assured Jagdeo that the findings of the Commission of Inquiry (CoI) into his (President’s) alleged assassination plot last year had not tainted the nominees.Jagdeo said he questioned the Head of State as to what role the former Assistant Commissioner of Police, and recently appointed Head of the Police Service Commission, Paul Slowe, played in the selection process.Slowe had been the Chairman of the Commission of Inquiry into the alleged plot to assassination the President last year.“I asked about the role of Paul Slowe, and whether the COI would have tainted some of the nominees…He assured me that Paul Slowe recused himself at the Police Service Commission when some of the nominees were discussed,” Jagdeo told media operatives.The CoI report completed by Slowe had, among other things, recommended that then substantive Police Commissioner Seelall Persaud be forced to resign, or be removed if he refused.Ramnarine was acting as Police Commissioner when the allegation was levelled, and he told the CoI he felt a proper investigation was not conducted.As such, the report also recommended that sanctions be imposed against him for his failure to ensure that a proper investigation was conducted.Jagdeo, at that time, had indicated his belief that Slowe had “had an axe to grind,” and was acting on the basis of vendetta.He also drew attention to the fact that the now PSC Head had in fact served on the Coalition’s campaign team in the last General Elections held in May 2015.“He was put there to do a hatchet job on the leadership of the Police Force, destroying professionalism,” Jagdeo had said.last_img read more

FATHER OF CHAMPION BOXER FOUND GUILTY AFTER PUBLIC SPAT

first_imgThe father of a champion boxer became involved in a row after claims that a man swerved his car at his son while he was out jogging.Letterkenny court.The claim was made during the court case of Shane Gallagher, a Ballybofey man charged with a public order offense. Mr Gallagher, 40, of Kinletter, Ballybofey appeared at a special sitting of Letterkenny District Court following an incident with Martin O’Brien at Navenney Street on May 14th last year.Mr O’Brien alleged that Gallagher had passed him by in his car but done a u-turn and then confronted him as he sat in his car.However Mr Gallagher said he was merely trying to sort out claims that Mr O’Brien had swerved his car at his son Michael who is due to box for Ireland in the World Championships shortly.Mr O’Brien was on his way to hospital along with his partner Victoria Mitchell to have a hernia operation.He alleged that Mr Gallagher told him to “get the f*** out of the car” and that he feared for his life.“I told him I was going to the guards and he said to me ‘so you’re one of those kind of boys.”“I told him to cop himself on and he said he would get me on my own,” claimed Mr O’Brien.After being discharged from hospital, Mr O’Brien made an official complaint to Gardai.The court heard there had been an ongoing dispute over the ownership of a house which Mr O’Brien’s late brother, Martin O’Brien himself and Mr Gallagher were involved in renovating.Mr O’Brien claimed his late brother and Mr Gallagher were friendly but that he was never friendly with him.He claimed he had been paying a mortgage on the house which he had been renovating.He claimed that Mr Gallagher and his son Michael had come up to his house and he wanted to fight him but he had refused.Mr Gallagher gave evidence and said the reason he spoke to Mr O’Brien at the junction on the day in question was to clear up claims that he had swerved towards his son Michael while he was out jogging.He said his son Michael, a member of Finn Valley Boxing Club, is due to go to the World Championships in April, and he did not want him injured.He told his son that perhaps Mr O’Brien had swerved to avoid a pothole on the road and wanted to clear it up.He said he had been friendly with the O’Brien family and had known Martin since he was a young boy.After reviewing the evidence, Judge Denis McLaughlin said he did not find Mr Gallagher’s evidence credible.He adjourned the case to see if Mr Gallagher was suitable to do 100 hours community service in lieu of two months in jail.FATHER OF CHAMPION BOXER FOUND GUILTY AFTER PUBLIC SPAT was last modified: March 21st, 2014 by StephenShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window) Tags:BOXERdonegalfinn valley boxing clubhouseLETETRKENNY DISTRICT COURTMartin O’BrienrowShane Gallagherlast_img read more

Donegal liquor company in Good Spirits for Philadelphia showcase

first_imgDonegal-based Muff Liquor Company is one of two North West companies in Philadelphia this week to take part in a prestigious Irish American Chamber of Commerce (IACC) Craft Drinks event. Muff Liquor Company from Donegal and Derry-based Baronscourt Brewing Company will showcase their products as well as connecting with drinks distributors and business leaders with a view to expanding their networks into the Greater Philadelphia region.The companies will travel along with representatives from the Local Enterprise Office in Donegal and Derry City and Strabane District Council to participate in the prestigious “In Good Spirits” event, following an invitation from the Chamber of Commerce in Philadelphia. The event is part of the strategic Ireland Northwest initiative between Donegal County Council and Derry City and Strabane District Council and their partners to develop in-market support for local companies to help them build relationships to support the development of export opportunities.The Councils have been working closely with the IACC and Pennsylvania Department of Community & Economic Development to promote the North West region and are delighted that Muff and Baronscourt Liquor can avail of the unique opportunity to further develop their exports into the US market.The two local companies will be joined at the event by Teeling Whiskey, Drioglann Local Measc Distillery, as well as distillers from Philadelphia.The “In Good Spirits” event will feature a panel discussion and question and answer session moderated by Terese Waldron, Director of Graduate Food Marketing Program at Saint Joseph’s University. There will be drinks experts from  Pennsylvania and Irish industry taking part including, Eve-Anne McCarron, Local Enterprise Office, Donegal, responsible for The Food Coast Initiative); John Teeling of Teeling Whiskey; Andrew Auwerda, President & Co-Founder of Philadelphia Distilling and John Cooper, Co-Founder of Mountain Laurel Spirits (Dad’s Hat Rye).The panel discussion will be followed by a tasting session featuring The Muff Liquor Company, Teeling Whiskey, Baronscourt Brewing Co., Lough Mask Distillery, Powers Irish Whiskey, Dad’s Hat Rye Whiskey, and Manatawny Still Works. The participants will get an opportunity to pitch their products and meet with industry experts who will assist the companies seeking market entry and develop local partnerships.Head of Enterprise in Donegal, Michael Tunney said the visit highlighted two important strands of their strategy in Donegal – the continued support to make Donegal famous for food and the emphasis on helping small businesses from the county to look beyond local markets.“We have an amazing cohort of businesses in Donegal and we are working hard now with our businesses to find out what really drives the people who are exporting so we can help others achieve that too.“This trip is just one part of that strategy and we are confident that the links we have been forging over the past few years in places like Philadelphia, Boston and New York through the Diaspora project will bear fruit for businesses here.” Welcoming Derry City and Strabane District Council’s participation in the event, Director of Business Stephen Gillespie said the visit is part of the Ireland Northwest’s strategic objectives, aimed at assisting local companies to internationalise their business, increase their business connections and exports.A key element of this visit is that it aligns with the objectives set out in the recently launched Council food and drink strategy.“This is a great opportunity for Baronscourt Brewing Co. and Muff Liquor Company to showcase their products and further develop their links with drink distributors in the US.“It’s a huge privilege for us to be invited to take part in this prestigious event and to be given a platform to promote the North West region as a food and drink destination. “The event will be attended by a range of influencers in the drinks sector and our participation at this showcase is a testament to the ongoing relationship we have developed with Philadelphia during our trade investment visits,” he said.Alanna M. Barry McCloskey, Business Manager and Marketing Coordinator with the Irish American Business Chamber and Network said: “On behalf of the Board of Directors of the Irish American Business Chamber & Network, we are thrilled to welcome a delegation of Irish craft distillers and brewers and representatives from Derry City and Strabane and Donegal County Councils.“Our visiting companies will meet with various Chamber members, local business leaders, and government representatives with the goal of expanding their networks and expanding into the Greater Philadelphia region.“We are very much looking forward to introducing our visiting companies to the Irish Chamber membership at a special event, In Good Spirits: The Rise of Craft Distilling and Brewing in Pennsylvania and Ireland. This panel discussion and tasting session will feature both Irish and Pennsylvania companies and highlight the parallel track of the craft industries in Pennsylvania and Ireland.“Throughout the Chamber’s 20-year history, we have welcomed delegations of Irish companies and government representatives to the Philadelphia Region.“We actively work to promote the Island of Ireland in the Philadelphia region and conversely, highlight Philadelphia as a destination for Irish businesses, trade and investment.”The delegation departed to Philadelphia on Wednesday 15th May.Further trade missions are scheduled to take place to both Boston and Philadelphia in November when both Councils will be supporting a range of local companies to assess their readiness to export and gear up to target and explore new business opportunities in export markets.Donegal liquor company in Good Spirits for Philadelphia showcase was last modified: May 16th, 2019 by Shaun KeenanShare this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)last_img read more

Preston v QPR line-ups: Rangers duo miss out, PNE changes

first_imgEmbed from Getty ImagesQPR are without Conor Washington and Grant Hall at Deepdale.Both players have failed to recover in time after going off during the midweek win against Wigan with calf and shin problems respectively.James Perch is therefore set to start in midfield and there is a starting place too for on-loan winger Kazenga LuaLua.Preston make two changes, with Tommy Spurr and Daniel Johnson coming in.Preston: Maxwell, Clarke, Huntington, Spurr, Cunningham, Horgan, Browne, Johnson, McGeady, Robinson, Hugill. Subs: Lindegaard, Boyle, Gallagher, Barkhuizen, Makienok, May, Beckford.QPR: Smithies, Furlong, Onuoha, Lynch, Bidwell, Wszolek, Perch, Manning, Freeman, LuaLua, Smith. Subs: Ingram, Goss, Mackie, Luongo, Ngbakoto, Petrasso, Sylla.   Ads by Revcontent Trending Articles Urologists: Men, Forget the Blue Pill! This “Destroys” ED x ‘Genius Pill’ Used By Rich Americans Now Available In Netherlands! x What She Did to Lose Weight Stuns Doctors: Do This Daily Before Bed! x One Cup of This (Before Bed) Burns Belly Fat Like Crazy! x Men, You Don’t Need the Blue Pill if You Do This x Do This Immediately if You Have Diabetes (Watch) x Follow West London Sport on TwitterFind us on Facebooklast_img read more

Giants’ magic continues with another thrilling comeback, Panik stuns the Cubs

first_imgCLICK HERE if you are having a problem viewing the photos on a mobile deviceSAN FRANCISCO — It’s been nearly three years since the Giants’ bullpen melted down in the National League Division Series against the Chicago Cubs.Rosters turn over, players move on, and fans turn their attention toward brighter days ahead, but the memories remain fresh for all who took part.Second baseman Joe Panik is one of a handful of Giants players who can still recall what October baseball in San Francisco …last_img read more

Apple patents wearable battery charger for Watch 2

first_imgWhy IoT Apps are Eating Device Interfaces Tags:#Apple#Apple Watch#battery#smartwatch#wearable Related Posts Apple might be looking for a new way to improve the Watch 2 battery life, if a patent published by the U.S. Patent and Trademark Office this month is to be believed.The patent shows two possible designs for a wearable battery charger, one that is embedded into the wristband and another that sits underneath the chassis. The charger would provide Watch 2 users with a few hours extra, before it needs to be recharged.See Also: Apple confirms rumored interest in self-driving cars in letter to regulatorsFor the second design, which sits underneath the chassis, the company plans to use ‘heat-dissipating’ circuitry to ensure the battery doesn’t burn users.Promoted versus performance on battery lifeApple promotes 18 hours of battery life for the Watch 2, but users will know the results vary wildly depending on how much time you spend on the watch. Most reviewers of the Watch 2 said it managed 6-7 hours of screen-on time with heavy usage.The wearable charger looks to be a way for Apple to appeal to power users, while not making the Watch 2 (or Watch 3) any thicker. The Watch 2 is already thicker than the original smartwatch.Consumers have referenced the poor battery life over the two years as one of the main reasons they stopped using the smartwatch. Apple is looking to address these complaints with the next Watch series, set to come out sometime this year.Even with the patent published, it is still way too early to say if the iPhone maker intends to launch a wearable charger for the Watch. Apple publishes hundreds of patents every year, and many end up unused. Follow the Puckcenter_img David Curry Internet of Things Makes it Easier to Steal You… How Myia Health’s Partnership with Mercy Virtua…last_img read more

5 Proven Strategies to Reduce Customer Churn Rate

first_imgTrends Driving the Loyalty Marketing Industry What Nobody Teaches You About Getting Your Star… Dmitry Dragilev is the founder of JustReachOut.io – a SaaS which has helped 5000+ startups and businesses get featured in press on an ongoing basis. He is also the founder of PRThatConverts.com course teaching entrepreneurs “how to do PR right” and occasionally takes on fun client projects through his consultancy, Criminally Prolific.Dmitry has spent over a decade in the world of marketing and PR and was previously a software engineer. He has published 1,500+ articles in the last decade and currently writes for Entrepreneur, Forbes, TheNextWeb, SmallBizTrends and Business.com as well as Moz Blog, Ahrefs Blog and many others. Dmitry loves working with customers looking to independently control their PR and is so proud of the entrepreneurs he’s taught to speak to journalists and focus on relationship building.When he’s not at his standing desk working beside his business partner and wife Corey, Dmitry can be found picking heavy things up and putting them down again at Crossfit or running alongside his toddlers scooting through the park. With This One Question, You’ll Never Need an Ic… Related Posts AI is Not the Holy Grail of Sales, at Least Not… Acquiring new customers may seem like the Holy Grail for most businesses. New customers can be most important for startups with tight budgets. When funds are limited, it’s understandable that you may believe only new customers will boost revenue as quickly as by increasing the customer base.The mistake that some businesses make is staying in “customer acquisition” mode forever.While acquiring new customers is crucial to growing any business, what many companies fail to realize is that this is only the first step towards building a successful enterprise. What’s just as, or perhaps even more critical, is customer retention. Failure to nurture new customers can quickly increase churn. So why in the world should businesses worry so much about churn in the first place?What’s wrong with focusing on attracting new customers who are also bringing in revenue?Several marketing studies that have been done show that losing existing customers costs a lot more than acquiring new ones. According to Harvard Business Review acquiring a new customer can cost anywhere from 5 to 25 times more than retaining an existing one.Another study by Frederick Reichheld of Bain & Company indicates that increasing customer retention by only five percent can generate more than a 25 percent increase in profit. Unfortunately, not many businesses consider the financial impact of a high churn rate. They keep focusing on putting in more time and money towards generating new leads and sales. As a result, they struggle just to survive, much less thrive.All studies indicate that putting the same time and effort towards keeping existing customers happy would be far more beneficial. And sustainable. Loyal customers bring in far more profits with much less energy. They are already familiar with your products and services. They trust you and are happy with your customer service.All of this puts them in a better mood to keep buying more from you. Happy customers bring in another significant benefit – they act as ambassadors for your company, bringing in new customers through word of mouth recommendations. You can’t beat that for free marketing. While it’s impossible to reduce churn rate to 0%, there are ways you can do to prevent and stop excessive customer churn.Here are five specific strategies which will help you reduce customer churn rates.# 1- Provide Stellar Customer Service. Always.You might say “Duh Dmitry, this is obvious!” Stay with me though, I promise this section will be valuable.Unsatisfactory service is the #1 reason why customers leave a company.With so many choices available today, customers refuse to compromise. And why should they? If they’re not happy with your service, they know they have plenty of other options to choose from.Consider this scenario – every time you lose a customer, it’s your competitor who scores one up on you, making them a little bit stronger. As they go from strength to strength increasing their loyal customer base with your ex-customers, your business will soon be left biting the dust.The good news is providing consistently outstanding customer services does not have to be overwhelming. It’s merely a lot of little things done right. Here are the ones I tend to focus on:Be Empathetic.Customers don’t want to be treated like just another account or statistic. They want to be recognized as the individuals that they are and feel like they are truly heard. Incorporate a culture of empathy among your employees involves.There is an excellent example from the interview with CultureAmp on Nextiva blog talking about the importance of empathy in customer service and how to train your staff to be more empathetic during your interactions with customers.Communicate regularly.Chances are you will only hear from a customer when they have a complaint about your product or service. Why wait for that to happen?Far better to be proactive and initiate conversations. This prevents small, manageable problems from blowing up into a full-scale disaster.You don’t necessarily need to have anything pressing to discuss.Kick it off with a welcome letter with details of who to get in touch with in case they need any help at all.Follow up with regular emails reminding them you are there to help.Regular communication tells the customer their welfare is top of your mind. It also allows you to recognize unarticulated needs and respond to recommendations.Personalize communication. Always address the customer by their name. It’s a small detail that makes a huge difference and goes a long way towards forging a stronger relationship with the customer. Make sure you understand which channels your customers prefer to receive communication on from your brand. In today’s day and age with so many telemarketing calls and cold emails, 89% of consumers prefer to use text messages to interact with businesses as primary means of communication. When you personalize your connections, be aware of the channel you’re using to communicate.Add value at every touchpoint.Think of every correspondence as an opportunity to reinforce the value propositions of your products and services. Explain how your offerings can continue to help a customer reach their goals. Helping a customer meet their goals will be a win-win for both you and your customer.Give top priority to addressing customer complaints.Bad news travels fast and can have a domino effect on your business. Losing one customer does not just translate to losing the business that that one customer brings in. It also means the loss of potential new customers. 67% of customer churn is preventable if firms resolve issues the first time they occur.Assigning your best employees to handle customer complaints ensures that all issues are resolved efficiently and immediately.Follow back after resolving a problem.You may think you’ve addressed the complaint and fixed the problem, but is the customer happy with the solution you’ve provided?Is it what they were looking for — is it what they want?Did the solution hold up, or did the problem recur?You’ll never know unless you follow up.Some customers may just give up after the first unsatisfactory experience. Instead of raising another complaint, they may find it easier to take their business elsewhere.#2 – Focus On Proper Onboarding, Education & Engagement.Just providing customers with a product, however good, is not enough if they don’t understand exactly how it works or the full potential of what it can do. Offering product demos, video tutorials and free pieces of training that highlight all the features of your products and services provides customers with better user experience.Proper onboarding focuses on improving customer experience and providing useful information to ensure the customer gets maximum value from their purchase. It also fosters an ongoing relationship with customers.The onboarding experience is a multi-step process that starts the moment you close the sale.Elements Of Saas Customer OnboardingQuicksprout University does an excellent job of taking onboarding to the next level by educating and engaging their visitors with more than 120 videos teaching them every aspect of online marketing.Proper onboarding supported by relevant education is integral to reducing customer frustration.#3 Listen To Your Customers.Two of the most accessible and most affordable ways to listen to your customers is by conducting surveys and soliciting feedback. Both of these strategies allow you to assess customer satisfaction and give you valuable insight into what areas you need to improve, or maybe even change.The key to a successful survey is to keep it as short as possible and easy to complete while asking the right questions.Good survey questions ask short questions that require the survey taker to tick a box with the right answer or give a yes or no answer.Good survey question “How well do our products meet your needs?”“On a scale of 0 to 10, how likely are you to recommend our products or services to others?”Bad survey question: “Are you happy with your purchase? If yes, tell us what you liked most about it. If no, tell us why not.”Customers are more likely to answer questions that require them to tick a box or answer ‘yes’ or ‘no’ rather than write out lengthy answers.#4 Reward Your Most Loyal Customers.Everyone looks forward to receiving gifts. Show customers you appreciate their loyalty by offering them generous gifts. It doesn’t cost much, but the rewards can be phenomenal.These examples demonstrate that rewards are very effective at accelerating business growth.Dropbox — Existing Dropbox users that procured new signups were rewarded with additional storage space. Their referral program earned Dropbox 4 million unique users in as little as 15 months. All new users got the same incentive on signing up, tempting them to stay on as loyal customers.Airbnb — Airbnb offered referrers $25 in travel credit for every new member that took their first trip. Hosting a guest for the first time earned them an additional $75 in travel credit. As a result, loyal Airbnb customers continued to stay loyal.Amazon Prime — This is one of the most widely known rewards programs in recent times. Amazon Prime members are rewarded with a slew of benefits, from special deals to free delivery.There are several different ways you can reward loyal customers:Set up loyalty rewards programs.Airlines and hotels keep their customers loyal by offering generous flier and loyalty miles. These work as a huge incentive to keep customers coming back for more.A successful loyalty rewards program should be relevant to your business and provide additional value over and above your primary offerings. Consider offering free access to a premium product even if only for a limited period. Gift cards and other freebies can also go a long way in making a customer feel appreciated, and more likely to stay around for more.Some ideas for you to consider:Celebrate customer milestones.Has a customer been with you five years or maybe even just three or two years? Show them you appreciate their business with a small gift, preferably something you know they’d love – tickets to the opera, a bottle of wine, or a swag bag with select branded items.A customer celebrating a milestone wedding anniversary may appreciate a complimentary meal for two at a swanky new restaurant.Offer discounts on recurring subscriptions or extensions.Resisting a good discount is hard. Even someone who may have been in two minds about renewing their subscription is sure to jump in and take you up on the offer.Host giveaways and contests.Whether it’s a camera for the best photograph in a specific category, or a laptop for the most creative flyer promoting your product, engaging customers in friendly competitions is a fun way to build stronger bonds and keep customers loyal.#5 Stay Abreast Of Market Trends In Your Industry.Every industry operates within its own unique dynamics. Understanding these industry-specific dynamics and staying on top of market trends allows you to compare your progress with that of your competitors.Monitor your competition closely. Developing a competitive monitoring strategy is vital to your business success.How are your competitors attracting new customers?What are they offering as bonuses or rewards to loyal customers?What is their churn rate?If your churn rate is higher than the average in your industry, it’s time to take stock, re-evaluate and adopt a new strategy that focuses more on keeping existing customers and less on acquiring new ones.Over to you.The writing is on the wall: Unhappy customers = Higher churn rate and Higher churn rate = Lower revenues and profits. We all understand this; it’s just a matter of getting up and doing something about the churn rate we all have with our businesses.It’s tempting to focus on inbound leads and just continue increasing traffic and conversion. If you have a leaky funnel and your customers churn at a higher rate then similar businesses in your niche you will end up working 3X as hard just to keep up with your competition.  You’ll have a heck of a time trying to outpace them.Churn rate is one of the most overlooked metrics and yet one of the most important ones to work on for your business.Over to you! I’d love to hear which one of these five tactics you plan on using in 2019. Tags:#churn rate#CRM#CRM startups#customer relationship#customer service Dmitry Dragilevlast_img read more

Wealth Fund passed in House of Assembly

first_img Budget cuts hurt, but necessary says TCI Deputy Premier in parliamentary debate on hurricane funds Facebook Twitter Google+LinkedInPinterestWhatsApp Minister of Works puts government buildings reconstruction post hurricanes at $8.6m Facebook Twitter Google+LinkedInPinterestWhatsAppThe Turks and Caicos National Wealth Fund Bill 2017 was passed unanimously in the House of Assembly on Wednesday.The Bill allows for the establishment of the National Wealth Fund (TCNWF) which will be used for government savings and investments.  The TCNWF is further broken down into sub-funds with specific aims to meet three goals: economic stabilisation, large-scale infrastructure projects and posterity savings. Monies for the fund will be sourced from excess revenues.The fund is also meant to lessen exposure to risks during times of emergency and disaster as well as to diversify the country’s assets. The fund will be managed by the Ministry of Finance and a Board of Directors with overall responsibility in the HOA.Figures for an initial deposit to the fund are still being determined as the proposed $8 million did not materialize.#MagneticMediaNews#TCNWF#TurksandCaicosNationalWealthFund Related Items:house of assembly, Magnetic Media News, National Wealth Fund, turks caicos TCI Premier blasts Opposition side for “slop” information, sets it straight in HOA Recommended for youlast_img read more

Real Estate Developer PACL to Appeal SEBIs Order to Refund 81 billion

first_imgReal Estate company PACL has announced its decision to appeal SEBI’s order to return at least $8.1 billion to investors, who have invested in agricultural land through the company.Last week, the Securities and Exchange Board of India (SEBI) ordered PACL to refund ₹49,000 crore to the investors along with a three-month interest, and has also asked the company to stop raising money from them.According to SEBI, the company’s investment schemes had not been registered with the capital markets regulator, reported Reuters.However, the company on Monday convinced its investors through notice that their funds were safe.”We assure our customers that their investments are safe and their interests would not be jeopardized,” PACL said in a statementPACL is also being investigated by the Central Bureau of Investigation (CBI) for an alleged scam, in which the real estate company is said to have received money from millions of investors under the plan of the sale and development of agricultural land.SEBI in its order said that PACL’s land holdings did not cover the amount of money raised from investors. However, the company refuted SEBI’s claims and said that it had sufficient asset holdings.The company claimed to have paid a commission of ₹7,893.8 crore up to March 2012 and said that the firm had 5.8 crore customers, which is more than twice the 2.2 crore demat accounts in India, according to Business Standard.Rural Delhi based investor, Vijender Kumar, a 24-year-old in the nursing sector, said that he had visited PACL’s office after reading about the company in a newspaper, since his father had invested ₹60,000 for five years until 2013.Kumar said it became mandatory for him to take up a loan as PACL did not return the deposit even after maturity.”We feel duped. This money means a lot for us,” he added.The case is the biggest crackdown on a large scale unlawful scheme after the Saradha Scam in Calcutta and is over twice the size of Sahara’s illicit scam.last_img read more

Sheikh Hasina Nakshipalli to be set up in Jamalpur

first_img.Bangladesh Handloom Board will set up a project based on handloom and handicraft products after the name of prime minister Sheikh Hasina at Charbani Pakuria under Melandaho Upazila and Charpalisha and Chandra under Sadar upazila of Jamalpur district, a press release said.The aim of the project named ‘Sheikh Hasina Nakshipalli’ is to create employment opportunities, especially for women, through rehabilitating the weavers and ‘nakshi’ (design) entrepreneurs, supplying raw materials at reasonable prices, using local jute products in handloom industry and utilizing the talent of local artistes.This project would also protect and uphold tradition and culture of the country, the press release added.Jamalpur has been branded nationwide for the proposed project.The ‘nakshi kantha’ industry is designed to empower women at all levels of the society.last_img read more